Client Area

Home / Privacy Policy

Privacy Policy

Last updated: February 25, 2026

Welcome to galoolsms.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our bulk SMS services.

By accessing or using galoolsms.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you create an account or use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Company or organization name (if applicable)

b) Usage Data

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • SMS usage statistics and delivery reports

c) Message Content & Contacts

  • Phone numbers you upload for messaging
  • Message content sent through our platform (stored only as necessary to provide the service, comply with law, or troubleshoot issues)

2. How We Use Your Information

We use collected information to:

  • Provide and operate our SMS services
  • Process payments and manage subscriptions
  • Improve platform functionality and user experience
  • Send service updates, alerts, and account notifications
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations

3. Legal Basis for Processing

Where applicable, we process personal data based on:

  • Your consent
  • Performance of a contract (service delivery)
  • Legal obligations
  • Legitimate business interests such as security and service improvement

4. Sharing and Disclosure of Information

We do not sell your personal data. We may share information with:

  • Telecommunication partners to deliver SMS messages
  • Payment processors to handle transactions securely
  • Service providers assisting with hosting, analytics, and security
  • Legal authorities when required by law or to protect our rights

All third parties are required to maintain confidentiality and data security.

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Resolve disputes
  • Comply with legal and regulatory requirements

You may request deletion of your data, subject to legal obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

  • Encryption where appropriate
  • Secure servers and access controls
  • Regular monitoring and security updates

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Analyze traffic and usage patterns

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

11. International Data Transfers

Your information may be stored or processed in countries outside your jurisdiction. By using our services, you consent to such transfers, provided adequate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the service constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

galoolsms.com
Email: support@galoolsms.com
Website: https://galoolsms.com